Privacy Policy
Last updated: January 2, 2025
Your English Passport (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you contact us, book a lesson, or purchase services, you may provide:
- Name
- Email address
- Payment information (processed securely by third-party providers)
- Time zone and scheduling preferences
- Any information you voluntarily provide in forms or messages
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
This data is used for analytics and to improve the website experience.
2. How We Use Your Information
We use your information to:
- Provide and deliver English lessons and services
- Schedule sessions and communicate with you
- Process payments and manage bookings
- Respond to inquiries and support requests
- Improve our website and services
- Comply with legal and regulatory requirements
We do not sell or rent your personal data.
3. Payments and Third-Party Services
Payments are processed securely through third-party providers such as:
- Stripe
- Calendly (for scheduling)
- Zoom or similar platforms (for online lessons)
These providers collect and process your data according to their own privacy policies. We do not store your full payment details.
4. Cookies
Our website may use cookies or similar technologies to:
- Improve site functionality
- Analyze traffic and usage patterns
You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
5. Data Storage and Security
We take reasonable steps to protect your personal information using secure systems and trusted platforms. However, no method of transmission over the internet is 100% secure.
Your data is stored only as long as necessary to provide services or meet legal obligations.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for data processing
To exercise these rights, please contact us using the information below.
7. Children’s Privacy
Our services are intended for users under 18 only with parental consent. We do not knowingly collect personal data from children without appropriate permission.
If you believe a child has provided personal data without consent, please contact us so we can remove it.
8. International Users
Your information may be processed and stored in countries outside your own. By using our services, you consent to this transfer in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Your English Passport
Email: YourEnglishPassport@gmail.com
Website: https://yourenglishpassport.com